Delivering results

Across 7 industries, On 5 continents, For 30 years, With 94% referral rate, And 3:1 average return on investment

Peter Follows co-founded Carpedia International to help executives implement complex performance improvement programs.

Carpedia delivers results-driven consulting services to organizations in seven industries across five continents. Our clients realize an average 3:1 return on investment, making us a trusted partner for companies looking to achieve their goals for performance and profitability and earning us an impressive 94% referral rate.

The quality and breadth of our client references speak for themselves.

What Makes Us
Different?

Unlike other consulting firms, we don’t just advise, measure, and report. We develop and execute change management solutions that deliver sustainable results.

Carpedia has a 90% success rate achieving the full targeted financial improvement for our clients.

A Dynamic Management Methodology for Operational Excellence

It’s the difference between having a good idea and delivering successful execution and bottom-line proof.
Carpedia International’s transformational approach involves four stages.

Assessment

Development

Implementation

Sustainability

We begin with a thorough Opportunity Analysis to quantify performance gaps and align with senior executives on objectives, benefits, and costs. Next, we make performance visible to all levels of management and employees to reinforce the reasons for change. We help manage variances, acting as a problem-solving resource to support all levels of management. And finally,we facilitate continuous improvement, encouraging managers to think about the next frontier and providing them with tools and coaching to foster a culture of learning and improvement.

Want to know more about the industries we serve?

Carpedia leads organizations through change by transforming management systems, beliefs, and behaviors. What sets us apart is that we are on the ground working with your team at all levels of the organization to:

Align and focus sales efforts and tactical marketing.
Uncover operating problems and implement performance initiatives
Increase capacity and profitability through improved asset utilization
Improve business process productivity by coordinating resources
Re-engineer processes to free constraints and balance workflow
Implement quality improvement systems and reduce waste

Working alongside management teams, we provide the coaching, training, and tools necessary to ensure results are sustained.

Carpedia International has been successfully implementing transformation programs that create measurable and sustainable performance improvementfor nearly 30 years.

How can we help your organization’s performance and profitability?

Contact us to find out

Testimonials

The title of this book was the same concept that sold me to use Carpedia to help me establish a best-in-class labor scheduling and management process at Hilton. Achieving dramatic results required changing established processes, habits, and mindsets. Our leaders became better managers of labor with no negative impact on guest and employee satisfaction. They also never looked at their business in the same way given their incredible shift in mindset.

Patrick Volz

Chief Operating Officer
Global Operations, Aimbridge Hospitality

Over the course of my nearly fifty-year career as an executive and a CEO, I eschewed utilizing consultants. There was only one exception, when I engaged Peter’s firm to prove to me that their unique approach worked. Their approach toward change and change management was like nothing I had ever seen or experienced.

Jim Harrison

Former CEO
Party City Holdings & Amscan Holdings Inc.

Having had the pleasure to work with Peter and his team in the past, I learned firsthand the importance of process, performance, and people.

Len Wolin

Senior Vice President of Hotel Operations
Sonesta International Hotels Corporation

Having experienced the consulting services of Peter Follows and his team working directly within our organization, Results, Not Reports^® is not just a title; it is a reality. Our company saw significant positive change from their hands-on approach.

Dave Johnston

Former President and Chief Operating Officer
Canada, Great-West Life Assurance Company